We answer all your questions

Here you can find answers to the most frequent questions.

  • Basic Use

    • When a user passes the end?
      Para os eventos pagos, aquando a confirmação do pagamento. Para os gratuitos, imediatamente após o registo.
    • After registration, how can I proceed to open seats?
      Tickets for the event are automatically generated and sent to all participants.
    • How to perform check-in?
      The tickets generated have QR codes that can be read, confirming the presence of the participant. In addition, check-in can be accomplished manually entering participant data.
    • If you create an event with several simultaneous activities, simultaneous registration also allowed?
      O UpHill Events não permite inscrições em atividades que sejam parcial ou totalmente simultâneas no tempo. A calendarização e configuração do evento por blocos de atividades permite também definir um número mínimo e máximo de atividades em que cada participante pode inscrever-se em cada bloco. Dessa forma, são evitadas as inscrições em mais que uma atividade simultânea.
    • How can I issue certificates?
      Certificates are issued automatically if you choose the option "issue certificates" in the creation or editing of the event concerned. These are available immediately after the end check-in at the event.
    • Can I print the certificates?
      Yes, it will always be available a version optimised for printing.
    • How does the integration with Facebook?
      Todos os utilizadores podem ligar a sua conta do UpEventes à do Facebook, para que a fotografia, por exemplo, seja utilizada no UpHill Events. Como funcionalidades adicionais teremos, por exemplo, a indicação em cada atividade de quais os amigos do utilizador que participarão nesse evento.
    • Can I create multiple registrations for an event?
      Yes, for each event participants can enroll in a variety of activities. For example, at a Conference, you can register for a lecture and, separately, to a dinner. These entries can occur simultaneously or deferred.
    • Will I have access to a list of participants?
      Yes, in real time during registration. The list can be edited.
  • Payments and Transactions

  • Plans and Billing

  • Advanced Features

  • Administration privileges

    Collaborator Accounting Human Resources Author Editor Admin Superadmin
    Events
    See in own areas
    See in all areas
    Create in own area
    Create and edit in all areas
    Edit created by self
    Edit all in assigned areas
    Edit IBAN
    Certificates magagement
    Participants
    See and export in own areas/created by self
    Manually add
    Edit Registration
    Delete participants on my own events
    Delete participants in my area
    Delete participants in all areas
    Members
    View, search, see user details and attributes and export
    Edit members ' attributes
    Import members using csv file
    Delete members
    Memberships
    View dashboard and general info
    View membership subscriptions and its details
    Manually add membership subscription
    Delete membership subscription
    Add memberships
    Edit memberships
    Bulk import of membership subscriptions
    Delete memberships
    Sales
    View dashboard
    See, filters by payment type, etc.
    Change
    Manually approve
    Wallet
    See History
    Upload documents
    Checkout Transfer
    Configuration
    Venues and rooms
    See
    Add
    Change
    Delete
    Events areas and categories
    See
    Add
    Change
    Delete
    Members attributes
    See
    Add
    Change
    Delete
    Team management
    See team members
    Add team member
    Edit administration roles attributed to team member
    Delete team member (always equal or under)
    General configuration
    See
    Change